How can we help?

🔍

Security Notice: Harmful Scripts Detected on Your Store

We have identified scripts currently running on your store that may pose a security or compliance risk.

This page explains what this means, why it matters, and the next steps required to protect your store.

What Are Custom Code Scripts?

Custom code scripts are pieces of code (commonly JavaScript) that run on your storefront to enable additional functionality.

These scripts may originate from:

Scripts operate within your store environment and can interact with customer activity, storefront behavior, and transaction processes.

Why This Notification Was Sent

Our systems detected script behavior that may:

In some cases, these risks may occur unintentionally due to misconfiguration, outdated integrations, or conflicts between multiple scripts.

Potential Impact

If these issues are not addressed, your store may experience:

Mild Impact

Moderate Impact

Severe Impact

Important Considerations

Scripts can affect critical parts of your store, including:

Because of this, identifying and resolving script-related risks requires careful handling. Incorrect changes may unintentionally disrupt store functionality or introduce additional issues.

Required Action

At this time, no manual changes are recommended.

To ensure your store remains secure and operational, please contact Shopify Support. Our team will:

Need Help?

Additional Information

Failure to address these risks may result in further review or enforcement actions in accordance with Shopify’s Terms of Service.

Maintaining a secure and compliant store is essential to protecting your customers and ensuring uninterrupted access to the platform.

Chat with a human